To benefit from a package reward, visit one-digitalservice.ch
or open the “one” app and log in. In the rewards shop, go to the surprize tab where you can view the details of the package reward directly and provide binding confirmation of the purchase of your chosen reward by clicking on the “Order” button. To see the rewards and be able to purchase them, you must have an active package solution with a participating bank, have a sufficient number of points and have not yet reached the limit on the number of account credits for the current calendar year. After you have concluded the purchase, you will receive confirmation by e-mail.